Privacy Policy

This Privacy Policy explains how RotationMatch Network ("RotationMatch", "we", "us", or "our") collects, uses, shares, and protects information when you visit our websites, use our services, or create an account (collectively, the "Services").

Information we collect

We collect information you provide directly to us and information that is collected automatically when you use the Services.

Information you provide

• Account and profile information (such as name, email address, phone number, and onboarding details).
• Clinical placement and scheduling information you choose to submit (such as program/specialty interests, availability, and location preferences).
• Communications (such as messages, emails, SMS replies, and support requests).

Information collected automatically

• Device and usage data (such as IP address, browser type, pages viewed, and approximate location derived from IP address).
• Cookies and similar technologies that help operate the Services, remember preferences, and improve performance.

How we use information

• Provide, operate, and improve the Services.
• Create and manage accounts, and facilitate matches between students and preceptors.
• Communicate with you about your account, onboarding, rotations, service updates, and support.
• Send SMS messages if you opt in. You can choose whether to receive marketing messages.
• Protect the safety, integrity, and security of the Services and our users.
• Comply with applicable laws and enforce our terms.

How we share information

We may share information in the following circumstances:

• With service providers who process data on our behalf (for example, email delivery, SMS providers, hosting, analytics, and customer support).
• With other users when necessary for the Services to function (for example, sharing limited information to coordinate placements).
• For legal, safety, and security purposes (such as responding to lawful requests or protecting rights and safety).
• In connection with a business transaction (such as a merger, acquisition, or asset sale), subject to appropriate protections.

SMS communications

If you opt in to receive SMS, we may send you messages related to your account, onboarding, and rotation coordination. If you separately opt in, we may also send marketing or promotional SMS. Message and data rates may apply depending on your carrier. You can opt out of SMS at any time by following the instructions included in the message (for example, replying STOP) or by contacting us.

Data retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, and protect our operations. Retention periods vary based on the type of data and the purpose for which it is processed.

Your choices

• You can update certain account information through your account settings where available.
• You can choose whether to opt in to SMS communications and whether to receive marketing SMS.
• You may be able to control cookies through your browser settings.

Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at ben@holytrinitybhs.com.